Verification SMS requests
When you request an SMS code, we record the request identifier, a protected phone-number reference, verification purpose, disclosure text and version, language and time. For assisted booking, we also record the staff member, store and whether consent was obtained verbally by phone or in person. These records support authentication security and consent auditing, not marketing enrollment. Reply STOP to stop messages; use an available alternative verification method or contact us for help.
Who we are
This policy applies to Purelux Inc. and Purelux Scalp Spa services. Our mailing address is 529 E Valley Blvd #238-A, San Gabriel, CA 91776. You can contact us at privacy@purelux-scalpspa.com or 949-213-8291.
Information we collect
- Contact, profile, authentication, booking, care-preference, and studio-visit information you provide.
- Payment and transaction references processed by payment providers; Purelux does not store complete card numbers.
- Subscriptions, packages, gift cards, stored value, coupons, communications, and customer-support records.
- Device, browser, security, consent, and usage data when the relevant technology is necessary or you permit it.
How we use information
- Provide accounts, appointments, treatments, payments, subscriptions, benefits, receipts, support, and fraud prevention.
- Meet legal, accounting, security, and dispute-resolution obligations.
- Remember preferences and improve experiences when you permit those purposes.
- Send marketing only where allowed and subject to your communication choices.
Service providers and disclosures
We disclose only what is reasonably needed to providers supporting the feature you use. These may include Vercel and Neon for application infrastructure, Upstash for operational caching and queues, Stripe and Square for payments, Twilio and Postmark for verification or transactional messages, Klaviyo for approved communications, and Vercel Blob for files. Map pages use MapLibre with OpenFreeMap map data. Optional analytics or advertising services are not loaded merely because you visit; they require the applicable consent and configuration.
- We may also disclose information to comply with law, protect people and services, complete a corporate transaction, or at your direction.
- We do not sell personal information for money.
Retention and security
We retain information for the period needed to provide services, meet legal and financial duties, resolve disputes, and enforce agreements. Retention varies by record type. We use administrative, technical, and organizational safeguards, but no system is completely secure.
Your choices and rights
Depending on where you live, you may ask to know, access, correct, delete, or obtain a copy of personal information, or limit certain uses and disclosures. You may change cookie choices at any time through Cookie settings and opt out of marketing messages using the method provided in the message.
- We honor Global Privacy Control where legally applicable.
- We will not discriminate against you for exercising an applicable privacy right.
- Send privacy requests to privacy@purelux-scalpspa.com. We may need to verify your identity.
Children, changes, and contact
Our services are not directed to children under 13. We may update this policy as services or laws change and will post the updated date here. Questions or requests can be sent to privacy@purelux-scalpspa.com.